Refund and Return Policy

Effective Date: March 7, 2025
Website: www.asmobileenterprises.com

1. Return Policy

At A S Enterprises, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the product under the following conditions:

Eligibility for Returns:

  • Items must be returned within 7 days of delivery.
  • The product must be unused, undamaged, and in its original packaging with all accessories, manuals, and labels intact.
  • Returns will not be accepted for damaged, tampered, or incomplete products.
  • Certain products, such as personalized items, hygiene products, or digital goods, are non-returnable.

How to Initiate a Return:

  1. Contact Us at asenterprises1143@gmail.com or call 9140181143 to request a return.
  2. Provide your order number, product details, and reason for return.
  3. Our team will review your request and, if approved, provide return shipping instructions.
  4. The product must be shipped to our address in Kanpur, UP, India within the return period.

Return Shipping:

  • Customers are responsible for the return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service to ensure the safe return of your product.

2. Refund Policy

Refund Processing:

  • Once we receive and inspect your returned product, we will notify you about the approval or rejection of your refund.
  • Approved refunds will be processed within 5-7 business days via the original payment method.

Non-Refundable Items:

  • Shipping charges and COD fees are non-refundable.
  • Any product that is damaged, used, or missing parts will not be eligible for a refund.

Late or Missing Refunds:

  • If you haven’t received your refund within the mentioned period, please check with your bank or payment provider.
  • If the issue persists, contact us at asenterprises1143@gmail.com for assistance.

3. Exchange Policy

  • We only replace items if they are defective or damaged upon arrival.
  • If you need an exchange for the same product, email us at asenterprises1143@gmail.com.

4. Contact Us

For any refund or return queries, contact us:

📧 Email: asenterprises1143@gmail.com
📞 Phone: 9140181143
📍 Address: Kanpur, UP, India
🌐 Website: www.asmobileenterprises.com

 

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